A user-friendly checklist of points covering before, during, and after travel under the Sandbox programme.
Bangkok, 19 August, 2021 – The "Phuket Sandbox 7+7 Extension"programme enables fully vaccinated international travellers to reduce the mandatory stay in Phuket from 14 to 7 days, after which another 7 nights can be spent in any of the extension areas in Krabi (Ko Phi Phi, Ko Ngai, or Railay), Phang-Nga (Khao Lak or Ko Yao), or Surat Thani (Ko Samui, Ko Pha-ngan, or Ko Tao).
Preparing for Travel
Q: What do foreign travellers planning to visit under the Phuket Sandbox programme need to know/do before they travel?
They should make sure they have covered all the necessary requirements and have all the required documentation. This includes:
• A passport with at least 6 months validity.
• Have been in countries/territories approved by Thailand's Centre for COVID-19 Situation Administration (CCSA) for 21 days or more.
• Been fully vaccinated with a vaccine approved by Thailand's Ministry of Public Health (MoPH) or the World Health Organisation (WHO).
• Have booked and purchased return air travel.
• Have booked and paid for accommodation for no less than 14 nights that includes at least 7 nights in Phuket at a SHA Plus hotel. (More FAQs on hotel bookings in more than 1 area are available in the "During Your Stay'section.)
• Have booked and paid for RT-PCR tests that cover the whole duration of stay in Thailand via www.thailandpsas.com.
• Have purchased medical insurance with COVID-19 treatment coverage of at least US$100,000.
• Have tested negative for COVID-19 with a laboratory result by an RT-PCR method no longer than 72 hours before travel.
Q: What countries/territories am I allowed to travel to Thailand from?
A: The list can be viewed here.
Q: If I am a Thai national or foreign resident of Thailand who is returning from overseas, do I need to have been in a CCSA-approved country for 21 days or more?
A: No, it is not necessary to be in a CCSA-approved country for 21 days or more, as long as you are travelling from an approved country.
Q: What airlines are operating direct flights to Phuket?
A: Currently, Cathay Pacific, HK Express, El Al Israel Airlines, Emirates, Etihad Airways, Qatar Airways, Singapore Airlines, and Thai Airways International (THAI) are operating direct international flights to Phuket.
Please check flight schedules on the respective airlines' websites.
Q: If I am travelling with a child under the age of 18, does he/she need to be fully vaccinated?
A: Travellers under 18 years of age are not required to be vaccinated if travelling with fully vaccinated parents or guardians, but must have a medical certificate with a laboratory result by an RT-PCR method indicating that COVID-19 is not detected no more than 72 hours before their travel date.
Applying for the Phuket Sandbox and the 7+7 Extension Programme
Q: How can I apply for the programme?
A: Providing you meet all the above points in the 'Preparing for Travel'section, you can go to https://coethailand.mfa.go.th/ to apply for a Certificate of Entry (COE).
Q: If I want to stay 7 nights in Phuket and another 7 nights in the extension area/s, do I need to apply for two COEs?
A: No. You only need to apply for one COE as long as you have all the required documentation.
Q: Do I have to book the extension route to the extension area prior to travelling to Thailand?
A: Yes. As your visit to the extension areas is an extension of the Phuket Sandbox, the COE application process and necessary requirements/arrangements/documentation required will be on the basis that you are visiting both Phuket and the extension areas.
For Ko Samui specifically, you will need to book and pay for your air travel on Bangkok Airways' Phuket-Samui flight in advance. For more information regarding this special route, please visit: www.bangkokair.com.
Q: Will I be notified of the application result?
A: Yes, if you have provided a valid email when you register.
Q: Do I need to apply for a visa?
A: Yes, if required.
Day of Travel
Q: Do I need to bring all the documentation that was required for the COE with me?
A: Yes, you need to print out all documentation, which must be in English.
Q: Will I have to undergo exit screening at my point of departure?
A: Yes. You also need to be able to present all the required documentation upon request during the flight check-in.
Please note that failing to comply with your respective airline's guidelines can result in denied boarding.
Arrival in Phuket
Q: What is the procedure after disembarking from my flight?
A: Upon arrival at Phuket International Airport, all travellers are subject to health screening, including a COVID-19 test, and Immigration and Customs procedures. Children under 6 years of age will receive a COVID-19 saliva test.
See the "7-Step Flow at Phuket International Airport" or "7 Steps 7 Countdown".
Travellers must download and install an alert application, as well as set the application on at all times for the whole duration in Thailand.
Q: After I clear health control and Immigration, do I need to proceed directly to my hotel?
A: Yes. You will need to go straight to your hotel where you must wait for the test result.
Q: Can I stop enroute to the hotel for any reason?
A: No, this is not permitted.
Q: Can I take public transportation for the airport-hotel transfer?
A: No. The transfer is prearranged.
Q: How long will I have to wait for my test result?
A: The result will be available within the first day of your arrival.
Q: How do I count the days?
A: If you arrive during 00.01-18.00 Hrs., the day is Day 1. If you arrive during 18.01-00.00 Hrs., the day after is Day 1.
During Your Stay under the Phuket Sandbox (Phuket only)
Q: If I test negative, can I travel freely around Phuket?
A: Yes, you can go anywhere you want within Phuket, BUT you must strictly follow the DMHTTA precautions: D – Distancing, M – Mask wearing, H – Handwashing, T – Temperature check, T – Testing for COVID-19, and A – alert application.
Masks must be worn at all times in public areas and in any vehicle with two or more people.
Q: What tours and excursions, transportation, and restaurants should I use while in Phuket?
A: It is recommended that you use SHA Plus operators for tours and transportation and SHA Plus restaurants for dining although this is not compulsory.
A choice of SHA Plus restaurants, transportation providers and tour agencies can be viewed here.
Q: Why do I have to stay at a SHA Plus hotel or use a SHA Plus service?
A: It is for your added safety, as SHA Plus certification indicates hotels, restaurants, transportation providers, and tour services who meet the safety measures to control COVID-19, and also that at least 70% of their workforce has been fully vaccinated.
Q: Can my friend/family member who is already in Phuket join me at my hotel?
A: Yes, providing the guest follows all the rules stipulated for Thais and expats in Thailand.
Q: Must I stay the full 14 nights at 1 SHA Plus hotel in Phuket?
A: You can stay the 14 nights at the same hotel, or after staying the first 7 nights at 1 hotel, you can then move to another SHA Plus hotel/s for the rest of your stay. Whatever your choice, it must all be prepaid. A decision to move hotels cannot be made on the spot.
Q: Can I stay at a SHA Plus hotel in Phuket for less than 14 nights; for example, only 5 nights, and then leave Phuket for another country?
A: Yes, you can stay in Phuket less than 14 nights. However, you must leave Phuket immediately on an international flight to another country.
Q: Does this mean that, likewise, after 5 nights in Phuket, I can travel to other Thai destinations?
A: No, you cannot. You must leave Thailand immediately. If you want to visit other Thai destinations, you need to first complete a 14-night stay in Phuket.
During Your Stay under the Phuket Sandbox 7+7 Extension
Q: What is the procedure after I have finished my 7 nights in Phuket and am ready to continue onto my extension area?
A: You must obtain a 'Transfer Form' issued by your hotel in Phuket indicating that you have stayed in Phuket for 7 nights, which you will need to show together with the negative results of their 2 COVID-19 tests (conducted on Day 0 and Day 6-7 in Phuket).
Q: Where specifically can I stay in the extension areas?
A: The extension programme is based on approved areas, and it is these areas which you are welcome to visit. They are Ko Phi Phi, Ko Ngai and Railay in Krabi; Khao Lak and Ko Yao in Phang-Nga, and Ko Samui, Ko Pha-ngan and Ko Tao in Surat Thani.
Q: What is the arrangement for a transfer from Phuket to the extension area?
A: Your transfer to your extension area, by boat, car, or plane must be reserved in advance, and is available only via approved routes as follows:
Krabi (Ko Phi Phi, Ko Ngai, or Railay) can be reached by SHA Plus-certified boat and ferry services from the approved piers – Ao Po Pier, Chalong Pier, Rassada Pier, and Wisit Panwa Pier.
Phang-Nga (Khao Lak) can be reached by SHA Plus-certified car transfer services from Phuket direct to the SHA Plus-certified hotels.
Phang-Nga (Ko Yao Noi or Ko Yao Yai) can be reached via SHA Plus-certified boat and ferry services from the approved piers – Ao Po Pier and Ao Po Grand Marina- to Ko Yao Yai's Chonglat Pier and Ban Laem Yai Pier and to Ko Yao Noi's Manoh Pier.
Surat Thani (Ko Samui, Ko Pha-ngan, or Ko Tao) can be reached via Bangkok Airways' direct domestic flight on the Phuket-Ko Samui route.
Q: Can I stay in Phuket less than 7 nights, then move to my extension area for the remaining nights to complete 14 nights as required?
A: No, this is not permitted. You have to stay in Phuket for 7 nights first before you can spend another 7 nights in your extension area/s.
Q: Can I stay in Phuket 7 nights, then stay in my extension area in Krabi for 4 nights, and then another extension areas in Phang-Nga, or Surat Thani for the remaining 3 nights?
A: No, this is not permitted. You must choose only one extension area to stay for 7 nights, which must be booked and paid for when you apply for the COE.
Q: Can I choose to stay in any areas in either Krabi, Phang-Nga, or Surat Thani?
A: No, this is not permitted. For your health and safety, you are welcome to spend another 7 nights in any of these approved extension areas: Ko Phi Phi, Ko Ngai, or Railay in Krabi; Khao Lak or Ko Yao in Phang-Nga, and Ko Samui, Ko Pha-ngan, or Ko Tao in Surat Thani.
Q: Do I have to stay at a SHA Plus hotel in my extension area/s?
A: Yes. It is for your added safety, as the SHA Plus certification indicates a hotel meets the safety measures to control COVID-19, and also that at least 70% of its workforce has been fully vaccinated.
Q: While in my extension area/s, must I stay the full 7 nights at one SHA Plus hotel?
A: You can stay at more than 1 hotel, but all hotels you stay at must be SHA Plus properties, and your hotel/s must be pre-booked and prepaid for in advance. A decision to move hotels cannot be made on the spot.
For Phang-Nga specifically, you are only allowed to stay at more than 1 hotel in one specific extension area only; for example, you can stay at more than 1 hotel in Khao Lak, but you are not allowed to change to another hotel in Ko Yao.
Q: Can I travel freely around my extension area during my extended 7-night stay?
A: You can go anywhere you want within the approved areas, which are Ko Phi Phi, Ko Ngai and Railay in Krabi; Khao Lak in Phang-Nga, and Ko Samui, Ko Pha-ngan and Ko Tao in Surat Thani. If you decided to visit Ko Yao in Phang-Nga for your extension stay, you can only enjoy the facilities of your SHA Plus hotel.
In addition, you must strictly follow the DMHTTA precautions: D – Distancing, M – Mask wearing, H – Handwashing, T – Temperature check, T– Testing for COVID-19, and A – alert application.
Masks must be worn at all times in public areas and in any vehicle with two or more people.
Q: What tours and excursions, transportation, and restaurants should I use while in my extension area?
A: It is recommended that you use SHA Plus operators for tours and transportation and SHA Plus restaurants for dining although this is not compulsory.
Q: Can I rent a vehicle while in my extension area?
A: Yes, you can. Again, it is recommended that you use a SHA Plus rental car service although this is not compulsory.
Q: Can my friend/family member who is already in my extension area join me at my hotel?
A: Yes, they can. However, they must have also strictly followed the requirements for entering the respective provinces.
COVID-19 Testing Requirement
Q: Must a COVID-19 test be prepaid?
A: All required testing must be pre-booked and prepaid through www.thailandpsas.com; the number of tests depends on the duration of your stay.
Q: How many more tests must I do during my stay if I only stay in Phuket?
A: If your stay is less than 14 nights, you are required to take additional RT-PCR tests on Day 6-7 and/or on Day 12-13, depending on the duration of stay.
If your stay is more than 14 nights, you are required to take 2 more RT-PCR tests on Day 6-7 and Day 12-13.
As long as all 3 test results are negative, after a 14-night period in Phuket, you will be able to freely travel domestically within Thailand.
Q: How many more tests must I do if I combine my stay between Phuket and an extension area?
A: You are required to take 3 COVID-19 tests by the RT-PCR method during your 14-stay under the Phuket Sandbox 7+7 Extension programme. These include the first test on Day 0 or upon your arrival in Phuket, the second test on Day 6-7 in Phuket before leaving for the extension area, and the third test on Day 12-13 in your selected extension area.
As long as all test results are negative, after a 7-night period in Phuket plus a 7-night period in the extension area, you will be able to freely travel domestically within Thailand.
Q: Where can I get an RT-PCR test done?
A:
Krabi Swab Centres
Ko Phi Phi Swab Centers: Phi Phi Hospital (Tel. 075-622-151) and Worldmed Clinic (Tel. 095-424-0444)
Ko Ngai Swab Centre: Thapwarin Resort (Tel. 075-815-555)
Railay Swab Center: Sunrise Tropical (Tel. 075-815-555) and SOS Railay Clinic (Tel.098-010-9993)
Phang-Nga Swab Centres
Na Tai: Takuathong Hospital (Tel. 076-581-394)
Thai Mueng – Nam Kem Beach: The Andaman Hub Medical Centre (Tel. 076-486-799)
Ko Yao Noi: Ko Yao Chaipat Hospital (Tel. 076-597-109)
Ko Yao Yai: Phru Nai Hospital Health Centre (Tel. 076-582-500)
Phuket Swab Centres
Maikhao (North Phuket) Tel. 096-643-4572
Laguna (Cherngtalay) 076-325-442
Patong (Jungceylon) 093-574-0683
Kata (Kata Centre) 081-693-6586
Phuket Town (Central Floresta) 088-765-0363
Surat Thani Swab Centres
Ko Samui Hospital Tel.077-913-200 ext.4010
Ko Pha-ngan Hospital Tel.077-377-034 ext.1901-1902
Ko Tao Hospital Tel.077-456-490 ext.210
Q: If I test positive, what will happen?
A: You will be sent to a healthcare facility for appropriate medical treatment, for which the expenses must be covered by the required insurance.
Please note that if you are travelling as a group, the rest of the group must also be transferred to an alternative quarantine (AQ) hotel for 14 nights, and they will be responsible for the AQ expenses.
Q: What should I do if I feel unwell, or suspect possible COVID-19 infection?
A: Any person experiencing COVID-19 symptoms must immediately get a test done. If the person is travelling in a group, every person in the group must undergo a test.
Domestic / International Departure
Q: I plan to visit one or more other destinations in Thailand after my Phuket / 7+7 Extension visit. Will I face entry requirements at these other places?
A: You must obtain a 'Release Form' issued by your hotel/s that you have completed a 7-night stay in Phuket and another 7-night stay in the extension area/s, which you need to know together with the negative results of your 3 COVID-19 tests (conducted on Day 0, Day 6-7, and Day 12-13).
Please note that each destination in Thailand has entry requirements, and you should check on these beforehand, to make sure you meet them.
• For travelling from Phuket to other Thai destinations, you are required to show proof that you have completed a 14-night stay in Phuket together with the negative results of their 3 COVID-19 tests along with other required documentation per the guidelines and measures announced by the respective destinations.
• For travelling from the extension area to other Thai destinations, you are required to show proof that you have completed a 7-night stay in Phuket and another 7-night stay in the extension area together with the negative results of their 3 COVID-19 tests along with other required documentation per the guidelines and measures announced by the respective destinations.
Q: What about entry requirements of the country/territory I will fly to after my stay in Thailand?
A: It is your responsibility to make sure you meet the requirements of your specific international destination. Thailand is not responsible or able to assist on this matter.
We wish all visitors an enjoyable, safe, and rewarding holiday in Thailand during this exciting time in which we are able again to welcome travellers from around the world. Let us hope the revitalisation of Phuket, Krabi, Phang-Nga, Surat Thani, and the nationwide tourism sector is achieved without any hurdles, as the Phuket Sandbox from 1 July, Samui Plus from 15 July, and this Phuket Sandbox 7+7 Extension from 16 August progress.
Kindly note the above information is subject to change without prior notice.
The Committee also discussed 4 key issues to control Covid-19 Coronavirus as follows:
