This is a developing story and will be updated. Check back for progress.
Thailand Pass, the essential linchpin for Thailand's reopening to foreign tourists today is live … and broken. As expected.
The government's information-technology efforts have a putrid reputation for crashes, dysfunction, data leaks and hacks. And Thailand Pass, which replaces the paper Certificate of Entry to allow fully vaccinated foreign tourists to enter the country with minimal quarantine and lots of hassle and cost, has become yet another example of that.
Granted, it is only the first hours since the system launched amid much fanfare and anticipation. The programmers and infrastructure, again, clearly weren't up to the task.
The system was plagued with timeout error messages from middleware provider Cloudflare. When it did come up, users were shocked and dumbfounded to find that it – despite the many documents users are supposed to upload, many of them multi-page – the system didn't accept Acrobat PDFs, only Jpeg or PNG image files.
Got multiple pages? Forget it, only one image per question.
Once users made it to the last page, the entire application died with an "API error".
When users restarted from scratch, they were unable to advance beyond the first page, as the drop-down menu to select the country of origin was broken.
Users across Twitter were reporting similar errors, which have continued into the third hour of operation.
The most-significant problem impacts those who received the one-dose Johnson & Johnson vaccine. Thailand, which seems to think only two doses of a vaccine makes you fully vaccinated, still requires proof of a second vaccination, even when J&J was the first dose.
Other problems reported:
- Images won't upload, forcing a hard refresh and retart of entire application.
- Missing select menu items for hotel province, country of origin, etc.
- No email confirmation for the few lucky people who made it through the process.
More to come….
Inga kommentarer:
Skicka en kommentar